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Privacy Policy

(Compliant with Singapore PDPA 2012)

Effective Date: February 07, 2026  Last Updated: February 07, 2026

YEO GLOBAL PTE. LTD. (hereinafter referred to as the "Company", "we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy ("Policy") outlines how we collect, use, disclose, and store your Personal Data in compliance with the Personal Data Protection Act 2012 ("PDPA") of Singapore.

By accessing our website, purchasing our courses, or using our services, you acknowledge and agree to the practices described in this Policy.

1. Personal Data We Collect

We collect Personal Data that is necessary to provide our educational and consulting services efficiently. The types of data we collect include:

  • Identity Data: Name, Date of Birth, Gender.
  • Contact Data: Billing address, Email address, Mobile phone number.
  • Account Data: User ID, Password, and Social Media Identifiers (e.g., Google, Apple, or other Single Sign-On providers) used for login.
  • Transaction Data: Details about payments to and from you, and other details of products and services you have purchased from us.
    Note: We do not store your full credit card information on our servers. All financial transactions are processed securely by our third-party payment processors.
  • Technical Data: Internet Protocol (IP) address, login data, browser type and version, time zone setting, and operating system used to access our website.

2. Purposes for Collection, Use, and Disclosure

We collect and use your Personal Data for the following purposes, in accordance with Singapore law:

  • Service Provision: To register you as a new customer, manage your account, and provide access to purchased content.
  • Payment Processing: To process payments, manage fees, and issue invoices via our global payment gateways.
  • Communication: To send you administrative notifications (e.g., order confirmation, password reset) and respond to your inquiries.
  • Marketing: To provide you with information about new courses, special offers, and updates, where you have explicitly consented to receive such communications.
  • Legal Compliance: To comply with applicable laws, regulations, codes of practice, or guidelines issued by any legal or regulatory bodies in Singapore.

3. Disclosure to Data Intermediaries (Third Parties)

To provide our services, we may disclose your Personal Data to trusted third-party service providers ("Data Intermediaries"). We strictly require all third parties to respect the security of your Personal Data and to treat it in accordance with the PDPA.

We use the following categories of service providers:

  • Payment Processors: Stripe Payments Singapore Pte. Ltd. and other global payment gateways to facilitate secure transactions.
  • Cloud Infrastructure: Secure third-party cloud hosting providers hosting our primary servers and databases strictly within the Singapore Region to ensure data sovereignty.
  • Communication Service Providers: Third-party messaging and notification gateway providers (for SMS, Email, and Instant Messaging) to facilitate service alerts and account notifications.
  • Operational Support: Trusted partners providing IT maintenance, marketing, and administrative support.

4. Transfer of Personal Data Outside Singapore

Our primary servers and databases are managed via secure cloud infrastructure located in Singapore. However, in the course of our business operations, we may transfer your Personal Data to third-party service providers or affiliates located outside of Singapore (e.g., for technical development or specific language support).

In such cases, we will ensure that the recipient organizations are bound by legally enforceable obligations to provide a standard of protection to your Personal Data that is comparable to the protection under the Singapore PDPA.

5. Retention of Personal Data

We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

  • Account Information: Retained as long as your account is active.
  • Financial Records: Retained for a period of at least 5 years to comply with the Income Tax Act of Singapore and other relevant financial regulations.
  • Upon expiry of the retention period, we will securely destroy or anonymize your data.

6. Security of Your Data

We have put in place appropriate administrative, physical, and technical security measures (such as SSL encryption and access controls) to prevent your Personal Data from being accidentally lost, used, or accessed in an unauthorized way. Access to your Personal Data is limited to employees, agents, contractors, and other third parties who have a business need to know.

7. Your Rights (Access and Correction)

Under the PDPA, you have the right to:

  • Access: Request a copy of the Personal Data we hold about you and inquire about how we have used it within the last year.
  • Correction: Request correction of any error or omission in your Personal Data.

To exercise these rights, please contact our Data Protection Officer (DPO) at the contact details provided below. We will respond to your request within the statutory period (usually 30 days).

8. Do Not Call (DNC) Provisions

We respect your choices regarding telemarketing. We will not send marketing messages to your Singapore telephone number via voice call, SMS, or fax unless we have your clear and unambiguous consent or are otherwise permitted to do so under the PDPA.

9. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact our Data Protection Officer:

  • Company Name: YEO GLOBAL PTE. LTD.
  • Attention: Data Protection Officer
  • Email: help@yeoglobal.sg
  • Registered Address: 21 MARINA WAY, #15-02 MARINA ONE RESIDENCES SINGAPORE 018978